Our Commitment to Protecting Your Privacy
Here at Northgate we take your privacy seriously and will only use your personal information
for the following purposes to administer your account and to provide the products and services you have
requested from us. Examples of these are to alert you when a car that you have bought from us or that
you have bought elsewhere but choose to have serviced by us:
- Is due for a service;
- Requires an MOT, or;
- When the manufacturer tells us that your vehicle is the subject of an upgrade, a safety recall or other update;
- Could be replaced, potentially saving you money.
You may be aware that in May 2018 the law is changing to protect consumers from unsolicited cold calling.
The new law that is coming into force on this date is called The General Data Protection Regulation (GDPR).
This new law means, quite rightly, that we are required to gain our customers consent about the way that their
data is obtained, managed and used. Very occasionally we will contact our customers using carefully selected third parties.
In order to do this we need to share with those third parties some of our customer information. We will only share the
information that is required for the specific reason that we have asked them to contact a customer, and when we do this
we take steps to ensure that they take the same level of care with your data that we do and respect the communications
preferences as we would ourselves. The security of your data is paramount
Under the General Data Protection Regulation you have the right to:
- Request copies of your data;
- Ask us to correct our records where they are inaccurate;
- Tell us to erase your data;
- Object to us or restrict the way in which we manage or use your data, and;
- Where our systems allow, give electronic access to copies of your data in a digital format.
Under no circumstances will we sell or otherwise share your information with any other companies outside of Northgate Garage Group except in order for them to contact you in relation to your vehicle and your business with us.